Company Policy

FAQ

Last updated: June 25, 2026

What does Zerri Crafts LLC. do?

Zerri Crafts LLC. coordinates made-to-order physical wedding goods for business clients and organized event programs. The service categories include Wedding Decorations, Personalized Wedding Gifts, Guest Books, and Vow Books. Clients submit project requirements through the website form or by email, then the company reviews fit, clarifies details, confirms a written scope, and proceeds only when a contract and agreed payment terms are in place. Production and craft work may be coordinated with manufacturing partners in China, and finished goods are shipped according to the accepted project plan.

Is this website a public self-service store?

No. The website is an independent B2B official site for inquiries, account records, contact forms, and service information. It does not present products for immediate public purchase and does not ask visitors to submit full card numbers through a product page. Custom wedding goods require confirmed wording, design direction, materials, quantity, packaging, and delivery timing before commercial terms can be set. That is why the site is organized around inquiry and contract-based collaboration rather than instant consumer buying behavior.

Who is the service intended for?

The service is intended for wedding planners, venue partners, creative studios, stationery businesses, gifting coordinators, event service companies, and brand or hospitality teams that need custom wedding products prepared for confirmed projects. Individual couples may still make an inquiry when their request fits the business workflow, but the company is positioned around documented collaboration rather than casual browsing. The strongest fit is a client that can provide clear requirements, realistic timing, and written approval before production coordination begins.

How does a project usually begin?

A project begins with a form submission or email to support@zerricraftsllc.com. The client should describe the product category, event date, desired quantity range, country or region, personalization details, design direction, packaging expectations, and required delivery timing. Zerri Crafts LLC. reviews the information and may ask follow-up questions. If the request is feasible, the company prepares written communication that can support scope confirmation, contract terms, production planning, and after-sale service records.

When does production start?

Production does not begin merely because an inquiry was sent. Work starts only after the key requirements are confirmed, the parties agree to a written scope, a contract is signed, and payment terms are accepted. This protects both sides because personalized wedding products can be difficult to change after craft work begins. Confirmed details may include names, dates, wording, artwork permissions, material direction, color expectations, finish choices, quantity, packaging, shipment destination, and expected timing.

Where is production coordinated?

Zerri Crafts LLC. is a U.S. company with listed address at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. For accepted projects, production and craft work may be coordinated with manufacturing partners in China. The company remains responsible for business communication with the client under the accepted agreement. This structure supports made-to-order physical goods where materials, engraving, printing, finishing, packaging, and shipment preparation need to be organized before the final products are dispatched.

Can clients request custom wording or artwork?

Yes, clients may submit proposed wording, names, dates, color direction, design references, or authorized artwork for review. The client must have permission to use any submitted material. Zerri Crafts LLC. may request clarification when artwork quality, spelling, dates, layout, or production feasibility needs review. The company may decline content that appears unlawful, infringing, misleading, abusive, or unsuitable for the project. Approved personalization should be recorded in writing before contract signing and production coordination.

How are shipping and after-sale issues handled?

Shipping expectations are reviewed during the project planning stage and confirmed in the written agreement or related communication. Finished physical wedding goods may be shipped mainly to U.S. end consumers or to another agreed destination. Timing depends on production readiness, carrier service, customs review, destination conditions, and other external factors. If an after-sale issue occurs, the client should contact support@zerricraftsllc.com with the project record, photos if relevant, delivery details, and a clear description of the concern.

Can a project include several recipients or event dates?

Yes, when the request fits the production and shipment plan. Business clients may need goods grouped by couple, venue, event date, or recipient list. Those details should be shared during inquiry so the company can review packaging, labeling, personalization, production timing, and delivery responsibilities. Multi-recipient or multi-date projects need organized written approvals because a change in wording, quantity, or destination can affect several parts of the program. Accepted details should be reflected in the written scope before production begins.

What information is visible in a registered user account?

A registered user account is intended to support business communication records, including account information and inquiry history submitted through the website. This helps returning clients view prior messages and gives the company a clearer record of project discussions. Users should keep login credentials private and should not submit sensitive personal details that are unnecessary for the inquiry. Account access does not guarantee project acceptance, production scheduling, or fixed pricing. Accepted projects still require written confirmation and contract terms.

Company Contact

Zerri Crafts LLC.

30 N Gould St, Ste R, Sheridan, WY 82801, United States

support@zerricraftsllc.com

Contact Zerri Crafts LLC.